Common problem

What are the dimensions and weight of PRO1?

Bare machine dimensions: 975*800*830mm

Bare machine weight: 112kg

What is the maximum printing range of PRO1?

Maximum printing size: 500*500*80mm

What is the maximum temperature of the PRO1's chamber, hot bed, and nozzle?

Maximum chamber temperature: 65℃

Maximum hot bed temperature: 150℃

Maximum nozzle temperature: 350℃

What are the maximum printing speed and maximum acceleration of the PRO1's print head?

Maximum printing speed: 500mm/s

Maximum acceleration: 10000mm/s2

What types of materials does PRO1 support for printing?

PRO1 supports printing with PLA/PETG/ASA materials.

Can PRO1 print with non-SASM materials?

It can be used, but it is not recommended. Because SASM materials are specialized according to machine performance and printing templates, and have undergone long-term testing to ensure printing success rate and effect. However, if third-party materials are used, the printing success rate and effect cannot be guaranteed.

What is the input and output voltage range of PRO1?

Input voltage: AC 220V±10% 50-60HZ

Output voltage: 10A 2200W

Does PRO1 support 5GHz Wi-Fi?

Yes. PRO1's Wi-Fi supports 2.4GHz and 5GHz.

What are the recommended ambient temperature and humidity for using the PRO1 printer?

The recommended ambient temperature is 15-30℃, and the humidity should be below 60%.

How to dispose of the waste generated by PRO1 printing? Is it environmentally friendly?

It is recommended to store waste separately: PLA is a biodegradable material and can theoretically be naturally degraded; engineering plastics such as PETG/ASA are recommended to be sent to recycling points together with electronic waste; material packages should be stored away from open flames.

How stable is PRO1 during continuous printing?

PRO1 supports up to 5*24h continuous printing, equipped with industrial-grade fans and temperature control systems, which can maintain stable performance output when environmental conditions are met.

Can PRO1 print without networking? If not connected to the network, how to operate?

Yes, use a USB flash drive. For detailed operations, see the USB flash drive printing guide.

What is the maximum printing size supported by PRO1?

The maximum printing volume is: 500*500*80mm

What languages does PRO1 support?

Currently, it supports Simplified Chinese and English, and other languages are expected to be supported in the future.

Does PRO1 support multi-color printing?

Yes, PRO1 contains 4 material racks and supports up to 4-color printing.

Does PRO1 have a camera monitoring function?

Yes. PRO1 is equipped with a built-in camera, which can view the printing progress in the slicing software SASM Slicer to realize real-time monitoring.

How many nozzle diameters are available for PRO1?

PRO1 supports 0.4mm and 0.6mm nozzles to meet different printing precision and speed requirements.

There are three sockets on the left side of the machine. Except for the common USB port and network cable port, what is the remaining interface for?

PRO1 is equipped with a drive interface, which is mainly used by engineers to connect drives to check internal parameters.

Does PRO1 need to print with the chamber door open?

PRO1 has temperature control for SASM's supporting materials, and can print with the chamber door closed. The material will not be blocked due to excessive temperature when closed.

Is there a standard USB flash drive? Can other USB flash drives be used for printing?

The shipment accessories of PRO1 include a USB flash drive, which contains the latest version of the slicing software. It also supports third-party USB flash drives, requiring USB 2.0 protocol or higher.



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